Sony Restores Services after Hack Attack
Sony Online Entertainment announced in a release this weekend that restoration of its game services has begun and will include the return of nearly all online games, the reinstatement of SOE’s game forums and websites, and added functionality to require players to reset their passwords.
The announcement came only days after Patrick Seybold, Sony’s senior director of corporate communications and social media, said he could not give an exact date of when the services would be up and running.
“I know you all want to know exactly when the services will be restored,” he wrote on the PlayStation Blog. “At this time, I can’t give you an exact date, as it will likely be at least a few more days. We’re terribly sorry for the inconvenience and appreciate your patience as we work through this process.”
Sony was forced to shut down its game services after a massive data breach last month exposed millions of customer usernames and passwords. The company has since launched an investigation and incorporated enhancements to the overall security of the network infrastructure, working with several outside security firms.
In the weekend release, Sony Executive Deputy President Kazuo Hirai said the company had made consumer data protection a full-time commitment with added enhanced security technologies so “customers can feel protected and confident about playing our games.”
“We are committed to delivering secure and entertaining games for players of all ages and thank each of our players for their patience and support during this difficult time,” he added.
Sony will also be offering its customers a “Welcome Back” program that includes special game content and services to all registered Station Account holders. As part of this program, players will receive 30 days of additional game time plus one day for each day SOE’s services were down.
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