Symantec Honored with Two STAR Awards
Dave Hare, Symantec
Symantec Enterprise Support Services has received two 2011 STAR Awards for Excellence from the Technology Services Industry Association, in the Excellence in Value-Added Support and Customer Commitment categories.
“Maintaining high availability, security and performance is critical for Symantec enterprise customers,” said David Hare, vice president, Enterprise Support Services at Symantec. “These awards validate our commitment to excellence in providing value-added support to help our customers secure and manage their information-driven enterprises. We are honored to receive this recognition by TSIA and our peers in the industry.”
The Excellence in Value-Added Support category recognizes an organization that successfully demonstrates its commitment on developing and delivering support offerings designed to help customers increase or accelerate the ROI of their technology. Symantec was selected for comprehensive proactive support services and in-depth expertise of Business Critical Engineers provided by Symantec Business Critical Services.
The Excellence in Customer Commitment category acknowledges an organization that successfully demonstrates organizational commitment, alignment and focus around gathering and responding to customer feedback, issues and requests. Symantec was chosen for delivering exceptional customer support responsiveness, integrated product supportability and proactive support services to keep Symantec enterprise customers up and running around the clock.
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