Black Box Receives Cisco’s Gold Star

Black Box Corporation announced that it has achieved a Customer Satisfaction Excellence Gold Star from Cisco for the third consecutive year.

“Black Box puts tremendous focus on servicing our customers and making sure they receive the best support possible. We are honored to be recognized by Cisco for our success in customer satisfaction,” stated Peter Marquis, Vice President, Black Box Network Services. “Delivering this type of end-to-end solution helps our customers get the most out of their Cisco solutions.”

Black Box maintains a Gold partnership status with Cisco and delivers many Cisco solutions including Cisco unified communications and business video, route/switch, wireless and security. Black Box also offers a full portfolio of life-cycle services including comprehensive Day 2 support through its innovative ConvergenceCare service bundles.

“Customer service is a cornerstone of the Cisco Resale Channel Program. We are pleased to recognize and congratulate Black Box for achieving outstanding customer satisfaction,” said Edison Peres, Senior Vice President of the worldwide channels go-to-market group at Cisco.

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