Oracle to Buy Cloud Service Provider RightNow for $1.5B

Oracle has entered an agreement to acquire RightNow Technologies for approximately $1.43 billion cash, or $43.00 per share.

RightNow is a cloud-based service provider headquartered in Montana that supports call centers and help desks to improve clients’ customer service.

The deal is Oracle’s first purchase of a software as a service company, the Wall Street Journal reported. Oracle announced the launch of…

IBM’s Software Helps XO Communications Improve Customer Retention

IBM’s predictive analytics software has enabled XO Communications to reduce its number of customer churn rates by 50 percent. It has helped the company save millions of dollars by uncovering deeper insights into customer behaviors and spotting trends among others.

“IBM’s business analytics software allows communications service providers to leverage all available customer data to quickly and…

Quest Software Upgrades Backup Capabilities

Quest Software, Inc. announced the availability of Quest NetVault Backup 8.6 and NetVault SmartDisk 1.5, the latest updates to the NetVault family of data protection solutions.

“Given the current landscape in which admins are constantly being asked to do more with less, the ability to…

SAP, UN Putting Data on a Dashboard for the 7 Billion+ Population

SAP AG and the United Nations Population Fund have recently unveiled two interactive population dashboards making use of SAP’s business analytics technologies. The dashboard create greater transparency surrounding core UN population data and trends. 

“The world’s population reaching 7 billion people presents an excellent opportunity for technology to play an active role in the global commitment for a healthy and sustainable…

CIA Tech Chief Says Cloud More Secure Than Traditional Approach

Cloud computing may be more secure than the traditional client-server approach, the CIA’s chief technology officer said Tuesday.

During an Amazon Web Services conference in Washington, Gus Hunt said the cloud provides the ability to reimage or remove all software from one server and get it all up and running quickly on another server in the cloud. That makes…

IBM and Jaspersoft Teaming Up on Big Data Solution

Jaspersoft announced that it will be joining forces with IBM on a big data project. The partnership will deliver a solution that combines IBM’s enterprise-class, Hadoop-based product, InfoSphere BigInsights, with Jaspersoft’s full business intelligence  suite to provide a complete reporting and management solution to meet customers’ significant-volume data needs.

Jaspersoft provides a truly native reporting solution that can…

HP Announces Upgrades to Mobile Services

HP has enhanced its mobile application services to help clients extend key enterprise information and business processes through any mobile device.

The updated service aims to integrate technology components to deliver secure and seamless context-aware experiences and to upgrade productivity. To guarantee mobility, HP said it helps clients build new innovative mobile applications, simplify existing applications and extend them to mobile devices.

The main upgrades in the service include:

Neustar’s Rodney Joffe: All it Takes is One Person to Cause Internet Disaster

The Internet allows any one person to launch potentially catastrophic malware, according to Rodney Joffe, head of security at Neustar Inc.

“In the real world, you have to have access to plutonium or fleets of fighter jets to wreak widespread havoc,” Joffe said to the Los Angeles Times. “Because of the Internet, any one…

Oracle Honors Recipients of the High Technology Industry Excellence Award

Oracle has honored the recipients of the inaugural 2011 High Technology Industry Excellence Award at Oracle OpenWorld 2011. The recipients include Cisco Systems, Avago Technologies and NetLogic Microsystems.

The awards recognizes Oracle customers for business achievements that drive operational excellence and enable growth using technology, innovative strategies and best practices. Cisco Systems won for its…

McAfee Names Iron Bow Federal Solution Provider of the Year; Rene LaVigne Comments

McAfee has recently named Iron Bow Technologies the 2011 federal solution provider of the year. McAfee recognized Iron Bow for its growth with McAfee and the competencies of its information security practice. Iron Bow is a long time partner of McAfee and employs McAfee certified engineers in the practice.

“Iron…